Your privacy matters to us. This Privacy Policy explains exactly what personal data ji88 collects from players in Pakistan, why we collect it, how it is used, and how it is protected — in plain, honest English.
This Privacy Policy applies to all users of the ji88 Platform, including visitors, registered players, and anyone interacting with ji88 services from Pakistan or any other location. By creating a ji88 account or using our Platform, you confirm that you have read and understood this Privacy Policy. For questions, contact us at [email protected].
ji88 ("we", "us", "our", or "the Platform") is committed to protecting the privacy and personal data of every player who uses our online gaming and sports betting platform. We understand that the players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and beyond who trust ji88 with their personal information deserve clear, transparent, and honest communication about how that information is handled.
This Privacy Policy sets out, in full, the data practices of ji88. It explains what personal data we collect, the purposes for which it is processed, the legal bases we rely upon, how long we keep it, who we may share it with, and the rights available to you as a data subject. This Policy applies to all services offered through the ji88 Platform, including sports betting, live casino, slot games, the ji88 VIP programme, and all associated account management and customer support interactions.
Data Controller: ji88 is the data controller for personal data collected through the Platform. This means ji88 determines the purposes and means of processing your personal data. ji88 operates under an international gaming licence and is subject to data protection obligations under that licensing framework. For all data protection enquiries, the primary contact is [email protected].
This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which form part of the complete agreement governing your use of the ji88 Platform.
ji88 collects personal data that is necessary and proportionate to the purpose for which it is collected. We do not collect data we do not need. The categories of personal data we process are described below:
| Category | Data Elements | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, gender | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province) | Registration & account updates |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details, deposit and withdrawal history, transaction IDs | First deposit & KYC withdrawal |
| Verification Documents | Scanned copies or photos of CNIC, passport, utility bills, bank statements | KYC document submission |
| Gaming Activity Data | Bet history, game sessions, win/loss records, wagering patterns, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Each platform visit |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cooling-off periods, reality check settings | When tools are activated |
| Communications Data | Live chat transcripts, support email history, in-platform messages | Customer support interactions |
We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data (other than responsible gaming indicators), or biometric data, except where explicitly required for identity verification purposes under KYC obligations.
ji88 collects personal data through the following mechanisms:
Minimisation Principle: ji88 applies a data minimisation standard — we only collect data that is directly relevant and necessary for the identified purpose. We do not request information speculatively or beyond what is needed for account operation, KYC, payments, and regulatory compliance.
ji88 processes your personal data for the following clearly defined purposes:
ji88 processes your personal data on one or more of the following legal bases, consistent with internationally recognised data protection principles:
Withdrawing Consent: Withdrawing consent for marketing communications will not affect your ability to use the ji88 Platform. Your account will remain active and all core gaming services will continue to be available to you. To opt out of marketing emails, reply "unsubscribe" to any ji88 marketing email or contact [email protected].
ji88 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Personal data is shared with third parties only in the following specific, controlled circumstances:
No Unauthorised Sale of Data: ji88 strictly prohibits any disclosure of player personal data to third parties for advertising, profiling, or data brokerage purposes. Any ji88 employee or contractor who violates this policy is subject to immediate disciplinary action.
ji88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention standards apply:
When personal data is no longer required and there is no legal obligation to retain it, ji88 will securely delete or irreversibly anonymise it. Anonymised aggregate data (from which individuals cannot be identified) may be retained indefinitely for statistical and analytical purposes.
ji88 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Your Responsibility: While ji88 takes robust measures to protect your data, the security of your ji88 account also depends on you keeping your login credentials confidential. Use a strong, unique password for your ji88 account and never share it with anyone. If you suspect your account has been accessed without your authorisation, contact [email protected] immediately.
The ji88 Platform uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience. Cookies are small text files placed on your device when you visit a website. They help us remember your preferences, keep your session active, and understand how players use the Platform.
ji88 uses the following categories of cookies:
Managing Cookies: You can control and delete cookies through your browser settings. Disabling strictly necessary cookies will prevent you from logging in or using core features of the ji88 Platform. Disabling analytics cookies will not affect your gaming experience. For a full list of cookies used by ji88, contact [email protected].
As a ji88 player, you have the following rights in relation to your personal data. These rights are subject to applicable legal and regulatory obligations — for example, ji88 cannot delete data it is legally required to retain for a defined minimum period under its gaming licence.
To exercise any of the above rights, submit your request in writing to [email protected]. Include your full name, registered email address, and a clear description of your request. ji88 may need to verify your identity before processing the request to protect against fraudulent data access claims.
The ji88 Platform is strictly intended for individuals aged 21 years and above. ji88 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory component of our KYC process, and any account found to be operated by a person under the minimum age will be immediately closed.
Under-Age Accounts: If ji88 discovers or has reason to believe that an account has been registered by or on behalf of a person under 21 years of age, all personal data associated with that account will be deleted in accordance with this Privacy Policy and any applicable legal obligations. The account will be suspended and any balance (net of any bonuses received) will be returned via the original payment method where verification of the rightful owner is possible.
Parents and guardians in Pakistan who believe that a minor may have registered or is using a ji88 account should contact us immediately at [email protected]. ji88 takes underage gambling prevention very seriously and will act promptly on any credible report. We also encourage the use of parental control and filtering software on shared devices to prevent access to gaming websites.
ji88 operates as an internationally licensed gaming platform. Your personal data may be transferred to and processed in countries outside Pakistan where ji88's infrastructure, game providers, payment processors, or KYC partners are located. These countries may have data protection frameworks that differ from Pakistan's.
When ji88 transfers personal data internationally, we ensure that appropriate safeguards are in place to protect your data. These safeguards include:
Your Data, Wherever It Is: Regardless of where your data is processed, ji88 remains responsible for it as the data controller. Your rights described in Section 10 apply to your data wherever it is held or processed on ji88's behalf.
ji88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, regulatory requirements, or Platform functionality. When changes are made, the updated version will be published on this page with a revised "Last Updated" date at the top.
For material changes — those that significantly affect how your personal data is processed or the rights available to you — ji88 will provide advance notice via email to your registered address or through an in-platform notification. We aim to provide at least 7 days' advance notice of material changes.
Your continued use of the ji88 Platform after any amendment to this Privacy Policy takes effect constitutes your acknowledgement of the updated Policy. If you do not agree with the changes, you may request account closure in accordance with our Terms & Conditions by contacting [email protected].
Previous versions of this Privacy Policy are available upon request from [email protected]. The version number and effective date displayed at the top of this page identify the currently applicable version.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ji88, please contact our team using the details below:
ji88 will acknowledge all data protection enquiries within 48 hours and aims to resolve them within 30 days. For complex requests — such as data subject access requests requiring retrieval from multiple systems — ji88 will inform you within the initial response if additional time is required, and will provide a revised timeline.
Your Privacy Matters: ji88's support team includes staff specifically trained in handling data protection enquiries. If you are contacting us about responsible gaming, self-exclusion, or account security, please mark your email clearly so that it is directed to the appropriate team for priority handling. We are here to help players from Karachi to Peshawar — your privacy and security are part of how we deliver a trustworthy gaming experience.
These six principles define how ji88 approaches your personal data — built into every layer of how we operate the Platform for Pakistani players.
All data transmitted between your device and the ji88 Platform is TLS-encrypted. Sensitive stored data — including CNIC scans and financial records — is encrypted at rest.
Your personal data is accessed only by ji88 staff who genuinely need it to perform their role. All data access is logged, audited, and governed by internal access control policies.
ji88 only collects data that is directly necessary for account management, KYC, payment processing, and regulatory compliance. We don't collect data we don't need.
Access, rectify, delete, or export your ji88 data by contacting [email protected]. All data rights requests are acknowledged within 48 hours and resolved within 30 days.
ji88 never sells, rents, or trades your personal data to third parties for marketing or commercial purposes. Your data is shared only with payment, KYC, and regulatory partners under strict agreements.
ji88 keeps your data only as long as legally required — typically 5 years post-account closure. Once the retention period expires, data is securely deleted or irreversibly anonymised.
The ji88 Platform undergoes periodic penetration testing and vulnerability assessments to identify and fix security weaknesses before they can be exploited.
In the unlikely event of a data breach affecting your personal data, ji88 will notify you promptly and transparently, with clear guidance on any steps you should take.
Thousands of players from Karachi, Lahore, Islamabad, and Faisalabad already trust ji88 with their data and their game. Now you know exactly how that trust is protected — come play.
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